All our jewelry is handmade in Thailand, in our workshop loacted in Bangkok.

Certainly! All our stones are authentic, carefully selected and checked for quality and purity.

We ensure that every gemstone is authentic, giving you true value and beauty in every piece.

Our stones are hand selected by qualified gemologists from Lumbini Lab.

They go through a detailed process to check their quality.

This ensures that each stone meets our superior quality standards, making them perfect for our jewelry.

The complete Lumbini collection is exclusively available on our website.

However, please do not hesitate to contact our customer service.

We would be delighted to meet you and offer you the opportunity to view our items in person if you are passing through Bangkok.

No, every piece of jewelry we create is the product of carefully selected materials, ensuring that each item retains its pristine beauty for years to come. We prioritize durability and timeless elegance in our selection process.

To keep your gemstones looking their best, simply wash them with warm water and a little soap, using a soft brush.

Dry them with a soft cloth and store them in a safe, dry place.

Avoid harsh products like lotions, perfumes, and cleansers. Put your jewelry on last and take it off first.

We happily accept a range of payment options including major credit cards such as Visa, Mastercard etc.

Depending on the country you are purchasing from, we may offer other payment methods.

You can view all applicable payment options on our checkout page during checkout.

The Lumbini Jewelry website uses advanced security technology to protect online payments and personal data.

We apologize for the inconvenience! Please check your shipping and billing information first.

If the problem persists, please send us a message and we will do our best to help you quickly.

To track your order, follow the link in your confirmation email. We guarantee safe and secure delivery for every order.

All our products are made in Thailand and shipped from there. We offer worldwide shipping, usually within 5-7 business days.

You will receive more specific shipping information for your location during the checkout process.

Shipping costs vary depending on the destination.

Also, we are pleased to offer free shipping for orders over 80 euros.

As we process and ship orders quickly, we cannot guarantee to change the shipping address once your order has been placed.

If you realize that there is an error in your shipping address, act quickly.

Contact us at info@lumbinijewelry.com, and we will do our best to help you correct your address before shipping.

Please contact us as soon as possible if you receive a damaged or incorrect item.

Email us at info@lumbinijewelry.com with details of your order and the problem you are experiencing.

We will promptly assist you in replacing or refunding the item in accordance with our return policy.

Simply send us an email within 60 days of receiving your package if you would like a refund or exchange (subject to conditions).

We will then provide you with detailed instructions on how to return your jewelry.